{"id":10797,"date":"2023-12-04T10:13:44","date_gmt":"2023-12-04T10:13:44","guid":{"rendered":"https:\/\/ugandaupdatenews.com\/?p=10797"},"modified":"2023-12-04T10:13:50","modified_gmt":"2023-12-04T10:13:50","slug":"new-leaders-for-sitas-airports-and-customer-experience-teams","status":"publish","type":"post","link":"https:\/\/prowebinhost.com\/anzu\/new-leaders-for-sitas-airports-and-customer-experience-teams\/","title":{"rendered":"New Leaders For SITA\u2019s Airports And Customer Experience Teams"},"content":{"rendered":"\n

GENEVA<\/strong> \u2013 <\/strong>4 December<\/strong>2023<\/strong>\u2013<\/strong> SITA today announced the appointments of Stefan Schaffner as Senior Vice President of SITA AT AIRPORTS and Sergiy Nevstruyev as Senior Vice President of SITA Global Services (SGS). The two bring a wealth of management experience in the travel, transport, and mobility technologies sectors to SITA.<\/p>\n\n\n\n

With SITA\u2019s presence in more than 1,000 airports globally, Stefan is responsible for transforming SITA\u2019s Airport portfolio to meet a growing demand for digitalization and automation. Prior to joining SITA, he was responsible for preparing Touchless Biometric Systems AG (TBS) for global rollout as its CEO, driving geographical expansion and building international partnerships and investor relations.<\/p>\n\n\n\n

Sergiy will oversee the daily management of SITA\u2019s critical infrastructure for around 2,500 airline, airport, ground handler and related customers. He will also play a key role in SITA\u2019s transformation, responsible for optimizing SITA\u2019s IT landscape. He steps into his new role after an extensive tenure working with the aviation industry within Accenture\u2019s global industry group, focusing on strategy, transformation, customer experience and delivery.<\/p>\n\n\n\n

David Lavorel, CEO SITA, said: \u201cI am delighted to welcome Stefan and Sergiy to the executive management team. They each bring abundant experience in diverse facets of the global travel, transport, and IT industry. I look forward to the valuable new perspectives they will provide to shape our growth strategy in two of the most vital pillars of our business: our airport offerings and our approach to the customer experience.\u201d<\/p>\n\n\n\n

Stefan Schaffner said: \u201cI am excited to be joining SITA, an established partner innovating within the air transport industry. We see airports are increasingly investing in technology to improve the passenger experience and streamline operations. Supporting this demand with robust solutions will be a key focus in 2024 and beyond.\u201d<\/p>\n\n\n\n

Sergiy Nevstruyev said: \u201cEnsuring a high-quality customer experience is the cornerstone of the value we bring to our customers. Around the world, airports and airlines depend on us to ensure their infrastructure is robust and reliable, day in and day out. At this time of transformation, I look forward to applying my knowledge of the complexities of delivery and IT strategy to help reshape SITA\u2019s service management and optimize the tools supporting this.\u201d<\/p>\n\n\n\n

Editor:msserwanga@gmail.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

GENEVA \u2013 4 December2023\u2013 SITA today announced the appointments of Stefan Schaffner as Senior Vice President of SITA AT AIRPORTS and Sergiy Nevstruyev<\/p>\n","protected":false},"author":1,"featured_media":10798,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[180],"tags":[],"class_list":["post-10797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aviation"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/prowebinhost.com\/anzu\/wp-content\/uploads\/2023\/12\/unnamed.jpg","jetpack-related-posts":[{"id":10960,"url":"https:\/\/prowebinhost.com\/anzu\/shifting-megatrends-see-the-rapid-evolution-of-electric-air-taxis-and-emergence-of-generative-ai-as-driving-forces-in-travel-and-transport\/","url_meta":{"origin":10797,"position":0},"title":"SHIFTING MEGATRENDS SEE THE RAPID EVOLUTION OF ELECTRIC AIR TAXIS AND EMERGENCE OF GENERATIVE AI AS DRIVING FORCES IN TRAVEL AND TRANSPORT","author":"UgandaUpdate","date":"December 17, 2023","format":false,"excerpt":"GENEVA \u2013 13 December 2023\u00a0\u2013\u00a0With the arrival of Generative AI in 2023, the technology has surged to the top of airport and airline agendas, with 97% of airlines planning a program to develop the technology. 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